Shipping policy
Shipping Policy
Effective Date: May 8, 2026
Thank you for visiting Éclatbeau. We are committed to providing you with the best shopping experience. Below is our shipping policy outlining details on shipping methods, costs, and delivery times.
1. Shipping Methods and Rates
We offer the following shipping methods:
- Standard Shipping: Delivery within 5-7 business days, FREE on orders over $20.
- Expedited Shipping: Delivery within 2-3 business days for a flat rate of $10.
- Express Shipping: Next business day delivery for a flat rate of $20.
Shipping rates are calculated at checkout based on the selected shipping method and your location.
2. Order Processing Time
Orders are typically processed within 1-3 business days after being placed. You will receive a confirmation email once your order has shipped, which will include a tracking number.
3. Delivery Times
Delivery times may vary by location and shipping method. Please note that unforeseen circumstances (e.g., weather delays, holidays, etc.) may affect delivery times.
4. International Shipping
We currently offer international shipping to select countries. Additional customs fees or import taxes may apply and are the responsibility of the customer.
5. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@eclatbeau.com within 7 days of delivery. We will work with you to resolve the issue promptly.
6. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy (insert link when available).
7. Contact Us
If you have any questions about our shipping policy, please reach out to us at support@eclatbeau.com.
Thank you for choosing Éclatbeau!